Subscriber Question Staff asked 6 months ago
But when I ask Alexa to play some music in the kitchen, it comes on in the office! How can I fix this so I get music on the device I want it on?
Thanks!
-Robert
Daniel Hill Staff answered 6 months ago
Katherine recently got a suggestion from a VoiceBrew subscriber for how to address this problem – just change the wake word for the different units! This will allow you to call your Kitchen Echo “Alexa” and the Office Echo “Computer”, for example.
Just say “Alexa, change the wake word!” to your Echo. Alexa will prompt you to pick a new wake word for it: Amazon, Computer, or Echo.
Let’s assume you select “Computer” as your Office Echo’s new wake word. The light on the Echo will flash orange briefly, and you’ll be able to talk to Alexa on that Echo by saying “Computer” momentarily.
Problem solved! To talk to Alexa on your kitchen Echo, say “Alexa.” To talk to her on your Office Echo, say “Computer.”
Hope that helps!
Rk answered 1 month ago
That’s not a problem “SOLVED,” that’s a workaround, and only even for some apparently, but totally not the same thing. And the problem isn’t even that a different device is hearing you, the problem is that the device hearing you is sending its commands to a different device. There’s no way that the device on the complete other side of the house in the bedroom is hearing what I said to the device that is right next to me in the living room, and vice versa. Just a few minutes ago I spoke to the device in the bedroom, and its lights flashed indicating it heard me, but the response it gave me came from the living room. This is a repeatable occurrence. Often times I will tell it to play music in the everywhere group, but it will only send it to two of the three devices. It is only after repeatedly telling it to do this that it finally ends up getting it right. This is all very annoying and shouldn’t be happening.