Subscriber Question Staff asked 1 year ago
Katherine Prescott Staff answered 1 year ago
It’s possible you mistakenly set up an Alexa routine to do something at a certain time or based on a location. Check your routines and see if anything looks fishy. Here’s how:
- Open the Alexa app
- Tap hamburger icon top left corner
- Tap Settings
- Tap routines
- See if anything looks out of the ordinary
If you want to avoid Alexa waking you up in the middle of the night with an errant notification, set Do Not Disturb before you go to sleep. While this won’t fix the underlying problem, at least it’ll help with the symptoms and stop your Echo from randomly awakening you at 4am. Just say “Alexa, set do not disturb” before you go to bed.
Lastly, always unplug your Echo and then plug it back in. This works miracles!
Jenny answered 8 months ago
Mine just told me “I’m good thanks for asking, keep talking to me” I didn’t even save the wake up word alexa or anything nearly sounding like it!!!!
mine said im sorry i didnt understand that…this was 3 in the morning
Brilee answered 8 months ago
The same thing is happening to us, it started on 2/20/21 at 4:30 AM eastern time and happens every morning since. We are unplugging it for now.
Our alexa has been turning on randomly in the middle of the night and playing strange music. No settings to cause this. We are also just unplugging it. aggravating because I use it for calming sounds to mask my tinnitus while i go to sleep but even this stops in the middle of the night and starts playing music. 230, 1230, 1 am. Wife thinks it’s haunted…
My Alexa said sure he’s a music station based on you although I didn’t speak to her nor ask her to play a music station based on something I like kind of freaked me out I just unplugged it is this Normal could it be a ghost??
Last night I fell asleep on the sofa watching a movie. At 9:00 pm the Echo Dot came on all by itself and was very loud. It was Biden’s Presidential Address. It woke me out of a dead sleep and scared the living crap out of me.
It looks like Alexa is under a pretty substantial attack from hackers from all of these accounts.
I have been having the same problem all of you are having for some time now. It was happening a couple months ago, and I changed a bunch of passwords and it went away. I am currently combing through every app I may have ever signed into changing passwords, because if these pieces of shit get your email address they will write a bot that will try and log it in to every app that has Alexa API access, and my hunch is if you have Alexa API access you can trigger certain commands.
Most of the time there is no trace in the voice history. But sometimes I get this “Tap / Routine / Type with Alexa: ‘xxxx’ “. There is no routine named anything close to that.
The one from 4am last night was “play the album traveler”, but there have been others.
Dealing with Amazon support is damn near useless. They put me through a 45min checklist to say something like “ok lets see if it happens again” and when you call back the next day they put you through the same fucking checklist to the same fucking end.
Please give us an ability to disable type with alexa routines or something, because I am wondering if they have these problems on Google Home.
James Hillis answered 8 months ago
Yes, this just started to us this weekend and happens every morning at 4:30 AM eastern time?
CHANGE YOUR PASSWORDS FOR EVERYTHING
My husband went to the kitchen where Alexa is located. Suddenly a deep male voice said “I’m listening to you.” He unplugged the unit immediately! Scared him badly.
Mine just told me out of the blue “I think about many things”
I could not figure out why my rottie refused to go into my bedroom. Then I started hearing Alexa talking, all alone in the room. This was on average about 1 or 2 times a week. If the dog was in there when it happened, she would run out of there. Dog has since passed, but Alexa passed wind this morning and then said, “My sincerest apologies”. I was a programmer. These guys must have a boatload of random spontaneous stuff hidden in her code. 🙂
Mine just said “This ain’t a book club Missy!” a few times!