Subscriber Question Staff asked 4 years ago
Hope you can help.
Want to buy 2 Echo units – one for a mother to control her heating and one for her 7 year old to use in his bedroom. The problem is she doesn’t want him to start asking Alexa to change the settings!
Is it possible you can use the ‘voice recognition’ feature to restrict the child from accessing his mother’s heating routines?
Thanks!
1 Answers
Daniel Hill Staff answered 4 years ago
Hi,
To answer your question directly – no, there’s no voice security enabled on the Echo to prevent this from happening.
However, I would suggest using 2 separate Amazon accounts as part of a household – and only having one of the Amazon accounts be linked to the heating skill. This way, if the child says “Alexa change the temperature” to their device, there won’t be a skill to enable it.
To set this up, make sure the child has their own Amazon account, and do not set up the heating skill on it.
Then, ask the child’s Echo “who am I?”. Alexa will respond with who’s account she is currently in. That will help you confirm that the child’s account is the active account on the device.
This isn’t foolproof though – the child could always say “switch accounts” and switch to the account that has the skill enabled.
Hopefully that helps you accomplish what you’re trying to do!
-Daniel
To answer your question directly – no, there’s no voice security enabled on the Echo to prevent this from happening.
However, I would suggest using 2 separate Amazon accounts as part of a household – and only having one of the Amazon accounts be linked to the heating skill. This way, if the child says “Alexa change the temperature” to their device, there won’t be a skill to enable it.
To set this up, make sure the child has their own Amazon account, and do not set up the heating skill on it.
Then, ask the child’s Echo “who am I?”. Alexa will respond with who’s account she is currently in. That will help you confirm that the child’s account is the active account on the device.
This isn’t foolproof though – the child could always say “switch accounts” and switch to the account that has the skill enabled.
Hopefully that helps you accomplish what you’re trying to do!
-Daniel
Your Answer