I use a SONOS Move speaker that has Alexa Built In.
If I say “Enable Song ID”, it responds positively. Yet when I say “Play songs by Leon Redbone”, it just shuffles them and does NOT announce the name of the song. This used to work last summer – now I can’t figure out how to do this anymore.
Thanks for your question.
What music service do you have attached to your Alexa?
At this time, only Amazon Music is supported with Song ID – if you’re using Spotify or Apple Music, for instance, that could potentially be the issue.
If you’re using Amazon Music, I would suggest contacting Amazon support directly and see what troubleshooting steps they recommend.