A few VoiceBrew subscribers have had this issue. Here are some suggestions that might help.
Check for an unknown Alexa routine
It’s possible you mistakenly set up an Alexa routine to play music at a certain time or based on a location. Check your routines and see if anything looks fishy. Here’s how:
- Open the Alexa app
- Tap hamburger icon top left corner
- Tap Settings
- Tap routines
- See if anything looks out of the ordinary
Set do not disturb every night
While this won’t fix the underlying problem, at least it’ll help with the symptoms and stop your Echo from randomly playing music at 4am.
Do it as part of a nightly Alexa routine so you can set it and forget it. See how to easily set a routine for a certain time (like 11pm or whenever you go to sleep) and how to set do not disturb (you’ll be able to set a time for when do not disturb ends, like when you wake up in the morning).
Do you have a neighbor connected to your bluetooth?
Is it possible you have a neighbor who is mistakenly playing music over your Echo by connecting to it as a bluetooth speaker? Perhaps they paired their phone to it at some point if they were at your house/apartment and then did not remove it.
Sometimes Alexa hears “Alexa” by mistake
From time to time, something that sounds similar to “Alexa” could come on your TV or radio (or be said by you or someone in your home) and wake Alexa up. You can always mute your Echo by tapping the mute/microphone button on the top — that means it temporarily can’t hear anything going on and so won’t wake up.
You can also easily delete your Alexa history of voice interactions.
If all else fails, factory reset
A factory reset should undo whatever funky setting is on that’s causing music (or anything) to randomly turn on. Click here for Amazon’s instructions on how to reset your Echo device.