Just set up a Care Hub with Alexa

In 2020, it’s been so hard not being able to spend time with family. That’s especially true if you have older loved ones who might need someone to keep tabs on them. 

Alexa’s new Care Hub can help reduce the worry. It allows you to link your account with theirs, so you can keep tabs on their Alexa usage (and it’ll alert you if they haven’t interacted with Alexa by a set time).

It also sets up drop-in and automatically makes you the care recipient’s emergency contact.

• Drop ins turn your Echos into a two-way intercom and let you ring them up by saying, “Alexa, drop in on Mom.” (It includes video chat if you have Shows, too!)
• When you’re the emergency contact, if your care recipient says “Alexa, call for help,” she’ll push notifications to you on your Echos and smartphone, so you can help them right away.

Pro Tip #1

Care Hub allows you and your loved one to access sensitive information, so both the care giver and the recipient have to agree to set this up.

It’s super easy to set up Care Hub

Start on the Care Hub page and follow the prompts depending on whether you’re the care recipient or the giver.

You’ll be asked to set up a PIN and multi-factor authentication to help ensure your information (and that of your care partner) stays safe.

If you’re the care giver, you’ll get a link you can send to the recipient. They can click that link to finish the signup process. 

Pro Tip #2 

If your care recipient has a hard time figuring out how to accept the invitation, Amazon has a handy guide to help you help them set up Care Hub.