How do I stop Alexa from being unresponsive?

December 2, 2020

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Alan Johnston asked 4 years ago

How do I stop Alexa from being unresponsive?

1 Answers

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Daniel Hill Staff answered 4 years ago

Hi Alan,
I’m Daniel, Community Manager here at Voicebrew.
You didn’t provide too much detail about the issue, but here are some suggestions.

Try rebooting your device by unplugging the power for a few minutes, then plugging it back in.
Make sure there’s nothing in front of the device preventing the microphones from picking up your voice.

If those don’t work, I would suggest reaching out to Amazon Support directly for support.

-Daniel

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