Sunit S Dixit asked 4 years ago
AT&T digital life skills gets unlinked on Alexa App even after delinking and enabling the link. The Echo device even verifies that At & Digital Life is enabled on this device. I have asked Amazon Alexa and At & T digital Technical People to help but no avail. Both parties ask me to reset the device which I have done with their help but somehow there is a software glitch that can’t solve this issue.
Hope you can help many users who have similar issues since August per Alexa Forum.
1 Answers
Daniel Hill Staff answered 4 years ago
Hi Sunit,
Unfortunately, I’m not able to assist you with this issue – I think it’s a disconnect somewhere between AT&T and Amazon. I recognize that trying to get technical support for this is very challenging.
Having said that, I read the reviews for the AT&T Digital Life Skill, and I see tons of comments with the exact same issue that you’re describing, so you’re definitely not the only one with this problem.
Sorry I couldn’t be more helpful!
-Daniel
Unfortunately, I’m not able to assist you with this issue – I think it’s a disconnect somewhere between AT&T and Amazon. I recognize that trying to get technical support for this is very challenging.
Having said that, I read the reviews for the AT&T Digital Life Skill, and I see tons of comments with the exact same issue that you’re describing, so you’re definitely not the only one with this problem.
Sorry I couldn’t be more helpful!
-Daniel
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